Contact AIG Philippines

We would like to advise that effective July 2016, AIG will no longer offer Consumer insurance in the Philippines, particularly: Personal Accident, Travel, Supplemental Health, Lifestyle, and Extended Warranty. However, we will continue our business with regional or global partnerships including programs on Travel and Personal Accident. We will also continue in supporting our local partners  for Supplemental Health, Personal Accident, and Critical Illness.

AIG remains committed to providing our customers, as well as our agents and brokers with a high level of service throughout the term of their policies. Our Insureds will continue to receive full policy servicing and claims support for the remaining period of their policy. For questions, you can contact us at the number below:

 + 63 2 8 878 5400

For any business-related claims, please contact your insurance broker who will be able to assist you. Below are email addresses should you need to submit business-related and individual-related claims documents:  

Business (all lines) : AIGPHL_CommercialClaims@aig.com

Individual Claims :  aigphl-consumerclaims@aig.com                   

If you would prefer to speak to someone at AIG, you can contact us directly at the following numbers: 

 +63 2 88785456

 +63 2 88785462                              

 +63 2 88785536

24-hour Emergency Assistance

AIG Travel Asia Pacific (ATAP) is AIG's wholly-owned emergency assistance provider and is available to help our customers 24 hours a day, 365 days a year. In case of travel-related emergencies, you may call collect the ATAP hotline anytime from anywhere in the world.

 +632 8 878 1290 (Philippines);

 +60 3 27725672 (Malaysia)